15 days 100 % Return policy
Shipping, Delivery, Returns & Terms
Sonia Collections™ • Secure Shopping • Wholesale Manufacturing • Worldwide Shipping • OEM & Private Label
Welcome to Sonia Collections™
Welcome to Sonia Collections™, an EPCH Verified Manufacturer & Exporter of handmade rugs, home textiles and handcrafted home décor products from India.
These Shipping, Delivery, Return, Refund, Payment and Purchase Terms apply to all retail customers, wholesale buyers, distributors, importers and business partners placing orders through our website.
🚚 Shipping & Delivery
- Free Worldwide Shipping on eligible retail products
- India Delivery: 2–7 Business Days
- USA Delivery: 7–12 Business Days (DDP Available)
- International Delivery: 7–14 Business Days
- Processing Time: 1–3 Business Days
- Local duties & taxes outside the USA may apply unless agreed otherwise
↩ Returns & Refunds
- 30-Day Return Policy
- Return request within 5 days after delivery
- Replacement or refund for damaged or incorrect products
- Approved return shipping covered by Sonia Collections™
- Refund issued within 3 business days after inspection
- Proof of purchase required
❌ Order Cancellation
- Full refund before shipment dispatch
- 10% cancellation fee after dispatch
- Refund processed using original payment method
🏭 Bulk & Wholesale Orders
- Minimum Order Quantity: 50 Pieces
- Production Time: 45–60 Days
- Sea Freight via Nhava Sheva Port, Mumbai
- OEM Manufacturing & Private Label Available
- Samples available (charges apply)
- Bulk orders are non-returnable unless manufacturing defects are confirmed
💳 Payments
- PhonePe
- Razorpay
- PayPal
- Visa, MasterCard & Major Credit/Debit Cards
- International Multi-Currency Payments Accepted
- Secure SSL Encrypted Checkout
🔒 Privacy & Intellectual Property
- Customer information is kept confidential
- No sale of personal information to third parties
- All website content, product images, trademarks and logos belong to Sonia Collections™
- Unauthorized copying or commercial use is prohibited
Why Buy From Sonia Collections™?
- ✔ EPCH Verified Manufacturer & Exporter
- ✔ Factory Direct Pricing
- ✔ Handmade & Sustainable Products
- ✔ OEM Manufacturing & Private Label
- ✔ Worldwide Shipping
- ✔ Secure International Payments
- ✔ Dedicated Customer Support
- ✔ Trusted by Buyers Worldwide
Need Help With Your Order?
Whether you have questions about shipping, returns, OEM manufacturing, wholesale pricing or international export, our team is ready to assist you.
Contact Us
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