15 days 100 % Return policy
🚚 Shipping, Delivery & Return Policy – Sonia Collections™
E‑Commerce Orders (Worldwide Shipping)
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Free worldwide shipping via USPS & Indian courier.
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India delivery: 2–7 business days (Mon–Sat).
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USA delivery: 7–12 business days, DDP (Duty Paid Delivery) – no extra charges.
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Worldwide delivery: 7–14 business days.
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Handling time: 1–3 days (same day or next day dispatch).
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Other countries: Duties, taxes & extra courier charges are buyer’s responsibility.
📦 Returns & Exchanges (E‑Commerce Orders)
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Returns and exchanges accepted within 30 days of delivery.
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Refund/exchange request must be initiated within 5 days of delivery.
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Eligible for new and slightly used products.
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Return Method: By mail.
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Return Shipping Cost: Covered by Sonia Collections™ (no buyer responsibility).
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Restocking Fee: None.
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Refund Processing: Within 3 business days after receiving the returned product.
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Damaged or wrong products → free collection arranged within 7 days.
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Receipt or proof of purchase required.
❌ Cancellations
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Cancel before dispatch → no charges.
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Cancel after dispatch → 10% fee applies.
💼 Duties & Taxes
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USA Orders: DDP free delivery, no duties.
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Other Countries: Duties/taxes borne by buyers.
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Faster courier options (Aramex, DHL, UPS) → extra charges apply.
📦 Bulk Orders (FOB/CIF Shipping)
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Minimum order: 50 pcs.
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Dispatch within 45–60 days (manufacturing + delivery).
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Delivery window: 45–60 days depending on location.
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Shipping via sea freight from Nhava Sheva Port, Mumbai.
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Samples available; sample & shipping costs paid by buyers.
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Bulk orders are not eligible for returns/exchanges.
🔒 Privacy Policy Your personal data is used only to process orders and support your shopping experience. By placing an order, you agree to our website terms & conditions.
™ Trademark Protection All trademarks, logos, and service marks are the property of Sonia Collections™. Unauthorized use or modification is prohibited.
⭐ Additional Features
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Global Reach: Verified exporter credentials (MSME, IEC, GST, EPCH membership).
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Secure Payments: PhonePe PG, PayPal, Razorpay (all currencies), and all major credit/debit cards accepted.
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Customer Support: Email us at soniacollection4@gmail.com or info@soniacollections.com.
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