🚚 Shipping, Delivery & Return Policy – Sonia Collections™

E‑Commerce Orders (Worldwide Shipping)

• Free worldwide shipping via USPS & Indian courier.

• India delivery: 2–7 business days (Mon–Sat).

• USA delivery: 7–12 business days, DDP (Duty Paid Delivery) – no extra charges.

• Worldwide delivery: 7–14 business days.

• Handling time: 1–3 days (same day or next day dispatch).

• Other countries: Duties, taxes & extra courier charges are buyer’s responsibility.

📦 Returns & Exchanges (E‑Commerce Orders)

• Returns and exchanges accepted within 30 days of delivery.

• Refund/exchange request must be initiated within 5 days of delivery.

• Eligible for new and slightly used products.

• Return Method: By mail.

• Return Shipping Cost: Covered by Sonia Collections™ (no buyer responsibility).

• Restocking Fee: None.

• Refund Processing: Within 3 business days after receiving the returned product.

• Damaged or wrong products → free collection arranged within 7 days.

• Receipt or proof of purchase required.

❌ Cancellations

• Cancel before dispatch → no charges.

• Cancel after dispatch → 10% fee applies.

💼 Duties & Taxes

• USA Orders: DDP free delivery, no duties.

• Other Countries: Duties/taxes borne by buyers.

• Faster courier options (Aramex, DHL, UPS) → extra charges apply.

📦 Bulk Orders (FOB/CIF Shipping)

• Minimum order: 50 pcs.

• Dispatch within 45–60 days (manufacturing + delivery).

• Delivery window: 45–60 days depending on location.

• Shipping via sea freight from Nhava Sheva Port, Mumbai.

• Samples available; sample & shipping costs paid by buyers.

• Bulk orders are not eligible for returns/exchanges.

🔒 Privacy Policy Your personal data is used only to process orders and support your shopping experience. By placing an order, you agree to our website terms & conditions.

™ Trademark Protection All trademarks, logos, and service marks are the property of Sonia Collections™. Unauthorized use or modification is prohibited.

⭐ Additional Features

• Global Reach: Verified exporter credentials (MSME, IEC, GST, EPCH membership).

• Secure Payments: PhonePe PG, PayPal, Razorpay (all currencies), and all major credit/debit cards accepted.

• Customer Support: Email us at soniacollection4@gmail.com or info@soniacollections.com.

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