Terms And conditions

✅ Terms & Conditions – Sonia Collections™

🚚 Shipping & Delivery (E‑Commerce Orders)

  • Free worldwide shipping via USPS & Indian courier.

  • India delivery: 4–7 business days (Mon–Sat).

  • USA & Worldwide delivery: 12–14 business days.

  • USA customers: DDP (Duty Paid Delivery) – no extra charges.

  • Other countries: Duties, taxes & extra courier charges are buyer’s responsibility.

📦 Returns & Exchanges (E‑Commerce Orders)

  • Returns/exchanges accepted within 30 days of delivery.

  • Refund/exchange request must be initiated within 5 days of delivery.

  • Eligible for new and slightly used products.

  • Damaged or wrong products → free collection arranged within 7 days.

  • Return shipping cost covered by Sonia Collections™ (no buyer responsibility).

  • Refunds processed within 3 business days after inspection.

  • Proof of purchase required.

❌ Cancellations

  • Cancel before dispatch → no charges.

  • Cancel after dispatch → 10% fee applies.

🔒 Privacy Policy Your personal data is used only to process orders and support your shopping experience. By placing an order, you agree to our website terms & conditions.

💼 Duties & Taxes

  • USA Orders: DDP free delivery, no duties.

  • Other Countries: Duties/taxes borne by buyers.

  • Faster courier options (Aramex, DHL, UPS) → extra charges apply.

 

📦 Bulk Orders (FOB/CIF Shipping)

  • Minimum order: 50 pcs.

  • Dispatch within 45–60 days (manufacturing + delivery).

  • Delivery window: 45–60 days depending on location.

  • Shipping via sea freight from Nhava Sheva Port, Mumbai.

  • Samples available; sample & shipping costs paid by buyers.

  • Bulk orders are not eligible for returns/exchanges.

 

™ Trademark Protection All trademarks, logos, and service marks are the property of Sonia Collections™. Unauthorized use or modification is prohibited.

⭐ Additional Features

  • Global Reach: Verified exporter credentials (MSME, IEC, GST, EPCH membership).

  • Secure Payments: PhonePe PG, PayPal, Razorpay (all currencies), and all major credit/debit cards accepted.

  • Customer Support:

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