What is the minimum order quantity for international bulk exports?

We handle bulk orders and can facilitate 20 or 40-foot container shipments globally, with specific logistics handled via JNPT Mumbai port. Our standard MOQ is 50 pieces per design.

Are your manufacturing operations officially registered in India?

Yes, Sonia Collections is a government-registered MSME unit and a proud member of the Export Promotion Council for Handicrafts (EPCH), ensuring strictly monitored quality control and authentic Indian craftsmanship.

Can individual customers purchase single pieces?

Yes, for single-piece retail or sample orders, please visit our dedicated shop page to process your purchase with international delivery options.

Terms And conditions

Terms & Conditions – Sonia Collections™

Welcome to Sonia Collections™. By placing an order or using our website, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

Shipping & Delivery (E-Commerce Orders)

✔ Free worldwide shipping via approved courier services.
✔ India Delivery: 4–7 Business Days.
✔ USA & International Delivery: 12–14 Business Days.
✔ USA Orders: DDP (Duty Paid Delivery) – No additional import duties.
✔ Other Countries: Import duties, taxes, and customs charges are the buyer's responsibility.

Returns & Exchanges (E-Commerce Orders)

✔ Returns and exchanges accepted within 30 days of delivery.
✔ Requests must be submitted within 5 days after delivery.
✔ Defective or incorrect products qualify for free replacement.
✔ Return shipping is covered by Sonia Collections™ for eligible claims.
✔ Refunds are processed after product inspection.
✔ Proof of purchase is required.

Order Cancellation

✔ Orders cancelled before dispatch receive a full refund.
✔ Orders cancelled after dispatch may be subject to a 10% cancellation fee.

Bulk & Wholesale Orders

✔ Minimum Bulk Order: 50 Pieces.
✔ Production & Dispatch: 45–60 Days.
✔ Sea Freight Shipping from Nhava Sheva Port (Mumbai).
✔ OEM Manufacturing & Private Label Services Available.
✔ Samples Available (Sample & Shipping Charges Apply).
✔ Bulk orders are non-returnable unless manufacturing defects are confirmed.

Payments

✔ Secure payments via PhonePe, Razorpay, PayPal, and major credit/debit cards.
✔ International payments are accepted in multiple currencies.

Privacy

Your personal information is used only for order processing, customer support, and improving your shopping experience. We do not sell or misuse customer data.

Intellectual Property

All trademarks, logos, product designs, website content, and images displayed on Sonia Collections™ are protected by intellectual property laws. Unauthorized use, copying, reproduction, or modification is strictly prohibited.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact Sonia Collections™ through the official contact details available on our website.